Privacy Policy

This document describes how Lunaris ("we", "our", or "us") collects, stores and processes your information when you use our website, mobile application and services (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information you provide directly and information collected automatically:

• Birth Information: Date of birth, time of birth and place of birth that you voluntarily provide to generate personalized astrological readings.
• Profile Information: Name or nickname, gender and preferences you set within the App.
• Device Information: Device type, operating system version, unique device identifiers and mobile network information.
• Usage Data: Information about how you interact with the App, including features accessed, time spent and interaction patterns.
• Advertising Identifiers: With your consent (via App Tracking Transparency on iOS or equivalent on Android), we may collect your advertising identifier to serve relevant advertisements.
• Push Notification Token: If you grant permission, we collect your device token to send daily horoscope reminders and cosmic event notifications.
• Communications: If you contact us by email, we retain the content of your message and your contact details.

2. Sources of Personal Information

We obtain personal information from the following sources:

• Directly from you — from forms you complete, preferences you express or information you provide through our Services.
• Indirectly from you — from observing your activity within our Services.
• Automatically from you — through cookies or similar technologies as you navigate our Services.
• From service providers — third-party vendors we use to monitor, analyze and improve our Services.
• Publicly available information — to enhance the cultural and entertainment value of our Services, we may use publicly available information such as dates of birth of public figures for analytical and feature-enhancement purposes.

3. How We Use Your Information

• To generate personalized astrological readings, birth charts and horoscopes
• To send daily horoscope notifications and cosmic event alerts (with your permission)
• To improve and optimize the App's features and performance
• To display relevant advertisements through our advertising partners
• To analyze usage patterns and fix technical issues
• To respond to your inquiries and provide customer support
• To comply with applicable legal obligations

4. Third-Party Services

We use the following third-party services that may collect information about you:

• Google AdMob — for displaying advertisements. Subject to Google's Privacy Policy.
• AppLovin MAX — for ad mediation and optimization.
• Meta Audience Network — for targeted advertising.
• Pangle (TikTok for Business) — for advertising in certain regions.
• Adjust — for analytics and attribution tracking.
• Firebase (Google) — for analytics, crash reporting and remote configuration.

5. Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers — to monitor and analyze our Services, to display and optimize ads, and to maintain our Services.
• For business transfers — in connection with a merger, acquisition or sale of assets, your information may be transferred to another company. We will notify you of such transactions.
• With your consent — for any other purpose with your explicit consent.
• As required by law — to comply with legal obligations or protect our rights.

6. Advertising and Tracking

On iOS, we request App Tracking Transparency (ATT) permission before accessing your advertising identifier. You may opt out at any time through your device's Privacy settings under Tracking. On Android, you may opt out of personalized ads through Google Settings → Ads.

7. Data Retention

We retain your birth information and preferences for as long as you use the App or maintain an account. You may request deletion of your data at any time by contacting us at the email address below or through the App's Settings menu.

8. Right to Erasure

You can request the deletion of your personal data at any time. To delete your data, please contact us at privacy@lunaris.page. Personal data provided based on your consent will be deleted upon request.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data ("right to be forgotten")
• Right to opt out of targeted advertising
• Right to data portability
• Right to withdraw consent at any time

10. Children's Privacy

Lunaris is not intended for children under the age of 14. We do not knowingly collect personal information from children under 14. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.

11. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

12. Health and Wellness Disclaimer

Lunaris does not offer medical, psychological or professional advice. Our platform provides general information related to astrology and wellness for entertainment purposes only. We are not a medical service and are not equipped to address medical or psychological conditions. If you have concerns about your health or mental well-being, please consult a licensed healthcare professional.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If changes significantly affect your rights, we will notify you via email or through the App. The latest version is always available at lunaris.page/privacy.html.

14. How to Opt Out

You can unsubscribe from our email notifications at any time through the link provided in the email. To opt out of push notifications, adjust your device's notification settings for Lunaris. For questions about your personal data, contact us at privacy@lunaris.page.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@lunaris.page

Website: lunaris.page